A referral program is just like a rewards program. Basically, you will collect points every time you successfully refer a person. This is why networking and multi-level marketing worked so well. The basis of that marketing strategy is on referrals. If your friend trusts you enough and actually tried on a business because you said so, then you’re an excellent ambassador of that brand. That’s the kind of Lakeland business marketing strategy that will surely work because people love being rewarded for supporting a brand or a company.
Know the Rules
All businesses are guided by protocols, rules, and guidelines. Make sure that your referral and rewards program follow these rules. The primary obligation of a business is to provide quality products and services. The referral and reward program will fall a far second. However, since it is important to many businesses, industry associations made sure to monitor the businesses that have referral programs. This will assure their customers that they are following the strict rules on rewards programs.
Create the Program
As much as you want to reward your customers for supporting you, it’s not practical to reward them even if you’re getting nothing as a business. Be very strict with the parameters that will tell you to reward a particular customer. If the deal is for them to refer five people before getting a reward, then stick to that rule. If they need to spend $100 in your store before getting a reward, then that’s what should happen.
Creating a referral program is easier said than done, though. For one, you have to make sure you’re still making a profit. And second, you should use easy-to-understand Lakeland business marketing materials, so there’s no misunderstanding. You need to be up to the challenge.
Use Email Marketing
You have to reach out to a big portion of your customers to tell them about your referral program. Use email marketing for that. Many people thought that email marketing is now dead because nobody reads their emails anymore. That’s a misconception. Email is very much alive. You’ve been checking your email every few hours or so. Admit it. The only thing that you are not assured of is whether your target market will notice your email or not. That is why you need to compose your email with your target audience in mind.
When it comes to referral programs, these will only work if the rules are clear, and if they are communicated well to your target audience.